| Business Rate* |
Service at Our Facility |
Service at Your Business |
| Desktop or workstation computer |
$45.00/hour |
$55.00/hour |
| Laptop or small form factor computer |
$45.00/hour |
$55.00/hour |
| Server, single processor |
$55.00/hour |
$65.00/hour |
| Server, 2+ processors |
$75.00/hour |
$85.00/hour |
| Home or Home Office Rate* |
Service at Our Facility |
Service at Your Home |
| Desktop or workstation computer |
$40.00/hour |
$45.00/hour |
| Laptop or small form factor computer |
$40.00/hour |
$45.00/hour |
Rates for General Hardware Replacement
|
Installation or replacement of the following devices
are for desktop or workstation computers: |
| Business Rate* |
Service at Our Facility |
Service at Your Business |
| Hard Drive IDE or Serial ATA |
$40.00 |
$55.00/hour |
| Hard Drive SCSI or RAID configuration |
$60.00 |
$65.00/hour |
| Network Card |
$30.00 |
$55.00/hour |
| Video Card |
$30.00 |
$55.00/hour |
| Sound Card |
$30.00 |
$55.00/hour |
| USB 2.0 or older PCI card |
$30.00 |
$55.00/hour |
| Fire Wire |
$30.00 |
$55.00/hour |
| Dial-up or Fax Modem PCI |
$30.00 |
$55.00/hour |
| RAM (memory) SDRAM 100, 133, DDR, DDR2 |
$30.00 |
$55.00/hour |
| Power Supply |
$30.00 |
$55.00/hour |
| Optical Drive (CD-Rom/DVD-Rom) and Floppy |
$40.00 |
$55.00/hour |
| Internal USB Device |
$30.00 |
$55.00/hour |
| External USB Device |
$30.00 |
$55.00/hour |
|
Installation or replacement of the following devices
are for desktop or workstation computers: |
| Home or Home Office Rate* |
Service at Our Facility |
Service at Your Home |
| Hard Drive IDE or Serial ATA |
$20.00 |
$45.00/hour |
| Hard Drive SCSI or RAID configuration |
$60.00 |
$45.00/hour |
| Network Card |
$20.00 |
$45.00/hour |
| Video Card |
$20.00 |
$45.00/hour |
| Sound Card |
$20.00 |
$45.00/hour |
| USB 2.0 or older PCI card |
$20.00 |
$45.00/hour |
| Fire Wire |
$20.00 |
$45.00/hour |
| Dial-up or Fax Modem PCI |
$20.00 |
$45.00/hour |
| RAM (memory) SDRAM 100, 133, DDR, DDR2 |
$20.00 |
$45.00/hour |
| Power Supply |
$20.00 |
$45.00/hour |
| Optical Drive (CD-Rom/DVD-Rom) and Floppy |
$30.00 |
$45.00/hour |
| Internal USB Device |
$20.00 |
$45.00/hour |
| External USB Device |
$20.00 |
$45.00/hour |
Rates for Operating System
Upgrade and Software Installation
|
Pricing for All Windows operating systems except Windows Server editions: |
| Business Rate* |
Service at Our Facility |
Service at Your Business |
| Upgrade existing Microsoft Windows operating system to current
operating system |
$55.00 flat rate |
$55.00/hour |
| Complete install of Microsoft Windows operating system **does
not include reinstallation of additional software** |
$70.00 flat rate |
$55.00/hour |
| Software & Program installation |
$55.00/hour |
|
Pricing for All Windows operating systems except Windows Server editions: |
| Home or Home Office Rate* |
Service at Our Facility |
Service at Your Home |
| Upgrade existing Microsoft Windows operating system to current
operating system |
$50.00 flat rate |
$45.00/hour |
| Complete install of Microsoft Windows operating system **does
not include reinstallation of additional software** |
$65.00 flat rate |
$45.00/hour |
| Software & Program installation |
$45.00/hour |
Rates for Restoring your Operating System
|
Pricing for All Windows operating systems except Windows Server editions: |
| Business Rate* |
Service at Our Facility |
Service at Your Business |
| Computer restore to original shipping state |
$75.00 flat rate |
$55.00/hour |
|
Pricing for All Windows operating systems except Windows Server editions: |
| Home or Home Office Rate* |
Service at Our Facility |
Service at Your Home |
| Computer restore to original shipping state |
$65.00 flat rate |
$45.00/hour |
Rates for
Data Storage and Hosting
|
You may purchase as many blocks of 1000GB as needed
|
| Business Rate* |
1GB up to 999GB |
1000GB (Gigabytes) |
| Data storage of all file types |
$1.50 per GB Yearly |
$1000.00 Yearly |
|
|
| Home or Home Office Rate* |
0GB up to 100GB |
101GB up to 200GB |
| Data storage of all file types |
$1.00 per GB Yearly |
$0.90 per GB Yearly |
Rates for
General Networking Services
| Business Rate* |
Pricing |
| Wired network |
$55.00/hour |
| Wireless network |
$55.00/hour |
| Wireless & wired network |
$55.00/hour |
| Wireless building to building bridges hi-rise |
$65.00/hour |
| Fiber Optics 1,2,3,4,5,6,7,8 pair |
CALL FOR ON-SITE PRICING |
| Home or Home Office Rate* |
Pricing |
| Wired network |
$45.00/hour |
| Wireless network |
$45.00/hour |
| Wireless & wired network |
$45.00/hour |
Rates
for Specific Networking Services
| Description |
Business Rate* |
Home or Home Office Rate* |
| Cat5e cable run- in wall network jack up to 100 feet |
$100.00 |
$95.00 |
| Cat5e cable run- surface mount network jack up to
100 feet |
$85.00 |
$80.00 |
| Media Cabinet- store all wiring and network hardware
5 cable runs |
$180.00 |
$170.00 |
| Wired NIC (Network Interface Card) in desktop or
workstation |
$30.00 |
$25.00 |
| Wireless NIC in desktop or workstation |
$30.00 |
$30.00 |
| Network Configuration- simple less secure per
computer |
$50.00 |
$45.00 |
| Network Configuration- advanced more secure
per computer |
$60.00 |
$55.00 |
| Network Performance- diagnostic, increase speed and
more |
$55.00/hour |
$45.00/hour |
| Other network options |
$55.00/hour |
$45.00/hour |
Rates for
General Networking Services
| General Business Rate* |
Pricing |
| Wired network |
$55.00/hour |
| Wireless network |
$55.00/hour |
| Wireless & wired network |
$55.00/hour |
| Wireless building to building bridges hi-rise |
$65.00/hour |
| Fiber Optics 1,2,3,4,5,6,7,8 pair |
CALL FOR ON-SITE PRICING |
| General Home or Home Office Rate* |
Pricing |
| Wired network |
$45.00/hour |
| Wireless network |
$45.00/hour |
| Wireless & wired network |
$45.00/hour |
Rates for
Server Management and Administration
|
A server is classified as any machine running Microsoft Windows NT,
2000 and 2003 |
| Business Rate* |
| Onsite Administration and
Management |
$65.00/hour |
| Remote Administration and
Management |
$55.00/hour |
Rates for
Software Management and Training
| NOTE: 1/2 hour
minimum then billed 1/4 hour increments thereafter for remote
service. |
| Business
Rate* |
| Onsite Service |
$55.00/hour |
| Remote Service |
$55.00/hour |
| NOTE: 1/2 hour
minimum then billed 1/4 hour increments thereafter for remote
service. |
| Home or
Home Office Rate* |
| Onsite Service |
$45.00/hour |
| Remote Service |
$45.00/hour |
Rates for
Support Packages Remote & Onsite
|
Email, Remote desktop and Telephone
Rate* |
| Home or Home
Office |
1-3 pc's |
$39.95/month |
includes 1
hour support |
| Small Business |
1-4 pc's |
$59.95/month |
includes 1 1/2
hour support |
| Medium
Business |
5-8 pc's |
$99.95/month |
includes 2
hours support |
| Large Business |
9-20 pc's |
$199.95/month |
includes 2
hours support |
- More then 20 pc's in one location is not eligible
- 10% discount applied to pre-paid account
- 1/2 minimum billed and 1/4 hour increments thereafter
- Contact us
to create a plan
|
|
On-site Support Contract Packages* |
| Package Type |
Monthly
Technical Support included |
Discount rate
for destination charge |
Discount rate
for additional billed hours |
Monthly Rate |
| Bronze |
6
hours |
25% off |
20% off |
$300.00 |
| Silver |
10 hours |
50% off |
30% off |
$500.00 |
| Gold |
20 hours |
75% off |
40% off |
$1000.00 |
| Platinum |
40 hours |
100% off |
50% off |
$2000.00 |
- 75% of unused hour in any given month roll over to the next
month
- 10% discount applied to pre-paid account
- Time begins once on-site
- 1 hour minimum billed and 1/2 hour increments thereafter
- Contact us
to create a plan
|
Rates for
Telephone Service
|
Home and Business Rate* |
| Home or Home
Office |
1-2 lines |
$45.00/hour |
| Small Business |
1-4 lines |
$50.00/hour |
| Medium
Business |
5-8 lines |
$60.00/hour |
| Large Business |
9-20 lines |
$75.00/hour |
- More then 20 lines in one location is not eligible
- 1 hour minimum billed and 1/2 hour increments thereafter
|
Rates for
CCTV Service
|
Home and Business Rate* |
Wired |
Wireless |
| Home or Home
Office |
$45.00/hour |
$40.00/hour |
| Business |
$55.00/hour |
$50.00/hour |
- 1 hour minimum billed and 1/2 hour increments thereafter
|
Rates for
Extended Warranty Service
|
Home and Home
Office Rate* |
|
Labor Only
see below for parts and labor |
Bronze |
Silver |
| 1 Year
Extended Warranty |
$50.00 |
$100.00 |
| 2 Year
Extended Warranty |
$75.00 |
$175.00 |
| 3 Year
Extended Warranty |
$100.00 |
$250.00 |
|
Business Rate* |
| 1 Year
Extended Warranty |
$100.00 |
$200.00 |
| 2 Year
Extended Warranty |
$125.00 |
$275.00 |
| 3 Year
Extended Warranty |
$200.00 |
$400.00 |
|
|
|
Home and Home Office Rate* |
|
PARTS AND Labor |
Gold |
Platinum |
| 1 Year
Extended Warranty |
$200.00 |
$250.00 |
| 2 Year
Extended Warranty |
$375.00 |
$425.00 |
| 3 Year
Extended Warranty |
$500.00 |
$550.00 |
|
Business Rate* |
| 1 Year
Extended Warranty |
$300.00 |
$350.00 |
| 2 Year
Extended Warranty |
$475.00 |
$525.00 |
| 3 Year
Extended Warranty |
$600.00 |
$650.00 |
- Gold-
- Platinum-
Standard service Part replacement included PLUS Local on-site service. In select areas PLUS Local Pick-up and Delivery. In select areas PLUS Return shipping included -
$35.00 deductible for each
claim submitted
|
Rates for
Web Design Service
Lite Design Package $50.00* design time fee
Includes:
Up to a 5 page layout
Your company or personal material posted to the site within the layout
Quick web presence
Ready within a week
Any additional material posted for free up to one month after completion
Website management for free up to one month after completion
Additional pages available for $45.00 per hour design time.
Template design for easy management
Standard Design Package $250.00* design time fee without flash
Includes:
Flash header and menu., Optional. (add an additional $250.00*)
Up to a 10 page layout
Your company or personal material posted to the site within the layout
Better appearance compared to the appearance of the lite design
Ready within
3-5 weeks
Any additional material posted for free up to one month after completion
Website management for free up to one month after completion
Additional pages available for $45.00 per hour design time
Contact us for real company example sites
Premium Design Package $750.00* design time fee
Includes:
Flash available at no additional charge
Up to a 10 page layout
Your company or personal material posted to the site within the layout
Better appearance compared to the appearance of the lite design
Ready within
4-7 weeks
Any additional material posted for free up to 2 months after completion
Website management for free up to 2 months after completion
Additional pages available for $45.00 per hour design time.
Contact us for real company example sites
Web
Hosting Package Rates
